greeting: "Hello I am the virtual assistant assigned to this bank. You can ask for help with services such as:
"
default: "Sorry, I don't understand that. You can ask me for help with services such as:
"
general information about this branch
"This bank is called BANK. It is located in CITY, COUNTRY.
"
keywords: general
guided account information
"What would you like to ask me about?
"
keywords: guided
what type of account is best for me
"Sure, we can figure that out. Firstly, are you currently a student?
"
keywords: type
yes
"Ok, are you currently making more than $10,000 per year?
"
yes
"Ok, since you are a student and are making a significant amount of money, a savings account is recommended, and since you are a student you will not have to pay any associated fees. If you want to open an account, I can assist with that.
"
no
"Ok, since you are a student and are not making a significant amount of money, a basic account is recommended. You will not have to pay any associated fees due to your status as a student. If you would like to open an account, I can assist with that.
"
no
"Are you currently working full-time?
"
yes
"Ok, since you are working full time a savings account is recommended. This account comes with a monthly fee of $3.90. If you would like to open an account, I can assist with that.
"
no
"Ok, since you are not working full time a basic account is recommended. This account comes with a monthly fee of $2.90. If you would like to open an account, I can assist with that.
"
what are the interest rates for each account
"The interest rates for each account type are as follows:
Basic: 1%
Savings: 1.5%
High-Interest: 5%
"
keywords: interest
are there any fees associated with certain accounts
"Yes, the fees for each account type are as follows:
Basic: $2.90 Per month
Savings: $3.90 Per month
High-Interest: $4.90 Per month
"
keywords: fees
hours of business
"Our hours are:
Monday 9AM - 9PM
Tuesday 9AM - 9PM
Wednesday 9AM - 9PM
Thursday 9AM - 9PM
Friday 9AM - 9PM
Saturday CLOSED
Sunday CLOSED
"
keywords: hours
opening an account
"Sure, we can help you with opening an account. What type of account are you looking to make?
"
keywords: opening
basic
Ok, to see if you qualify for a basic account, please enter your name.
Pattern("*")
Ok, now please enter your date of birth.
Pattern("*")
"Ok, you qualify for a basic account. Please book an appointment and our experts will guide you in the process.
"
savings
Ok, to see if you qualify for a savings account, please enter your name.
Pattern("*")
Ok, now please enter your date of birth.
Pattern("*")
"Do you currently have an account open with another bank?
"
yes
Sorry, you cannot create a savings account here.
no
"You are qualified to create a savings account at this bank. Please book an appointment and our experts will guide you through the process.
"
high interest
Ok, to see if you qualify for a high savings account, please enter your name.
Pattern("*")
Ok, now please enter your date of birth.
Pattern("*")
"Do you currently have an income of over $30,000?
"
yes
"You are qualified to create a High Interest account at this bank. Please book an appointment and our experts will guide you through the process.
"
no
Sorry, you are not qualified to create a High Interest account at this bank.
closing an account
"To close an account, please book an appointment with an affiliate at our local bank.
"
keywords: closing
no
Ok. If you need help with any other service, just ask.
booking an appointment
"What day of the week would you prefer to have an appointment on?
"
keywords: appointment
monday
"What time are you available at?
"
10 : 00am
Ok, an appointment has been made for you at 10:00AM on Monday. Please type your email address so we can send you a confirmation email.
Pattern("*")
Ok, attempting to send the confirmation email now.
think: Email.email(star, "Appointment Requested", "A reminder that you have requested an appointment at 10:00AM on Monday."); Email.email("alexmbblogger@gmail.com", "Appointment Requested", "User with email " + star + " has requested an appointment at 10:00AM on Monday.");
12 : 00pm
Ok, an appointment has been made for you at 12:00PM on Monday. Please type your email address so we can send you a confirmation email.
Pattern("*")
Ok, attempting to send the confirmation email.
think: Email.email(star, "Appointment Requested", "A reminder that you have requested an appointment at 12:00PM on Monday."); Email.email("alexmbblogger@gmail.com", "Appointment Requested", "User with email " + star + " has requested an appointment at 12:00PM on Monday.");
2 : 00pm
Ok, an appointment has been made for you at 2:00PM on Monday. Please type your email so we can send you a confirmation email.
Pattern("*")
Ok, attempting to send the confirmation email now.
think: Email.email(star, "Appointment Requested", "A reminder that you have requested an appointment at 2:00PM on Monday."); Email.email("alexmbblogger@gmail.com", "Appointment Requested", "User with email " + star + " has requested an appointment at 2:00PM on Monday.");
tuesday
"What time are you available at?
"
10 : 00am
Ok, an appointment has been made for you at 10:00AM on Tuesday. Please type your email so we can send you a confirmation email.
Pattern("*")
Ok, attempting to send the confirmation email now.
think: Email.email(star, "Appointment Requested", "A reminder that you have requested an appointment at 10:00AM on Tuesday."); Email.email("alexmbblogger@gmail.com", "Appointment Requested", "User with email " + star + " has requested an appointment at 10:00AM on Tuesday.");
12 : 00pm
Ok, an appointment has been made for you at 12:00PM on Tuesday. Please type your email so we can send you a confirmation email.
Pattern("*")
Ok, attempting to send the confirmation email now.
think: Email.email(star, "Appointment Requested", "A reminder that you have requested an appointment at 12:00PM on Tuesday."); Email.email("alexmbblogger@gmail.com", "Appointment Requested", "User with email " + star + " has requested an appointment at 12:00PM on Tuesday.");
2 : 00pm
Ok, an appointment has been made for you at 2:00PM on Tuesday. Please type your email so we can send you a confirmation email.
Pattern("*")
Ok, attempting to send the confirmation email now.
think: Email.email(star, "Appointment Requested", "A reminder that you have requested an appointment at 2:00PM on Tuesday."); Email.email("alexmbblogger@gmail.com", "Appointment Requested", "User with email " + star + " has requested an appointment at 2:00PM on Tuesday.");
wednesday
"What time are you available at?
"
10 : 00am
Ok, an appointment has been made for you at 10:00AM on Wednesday. Please type your email so we can send you a confirmation email.
Pattern("*")
Ok, attempting to send the confirmation email now.
think: Email.email(star, "Appointment Requested", "A reminder that you have requested an appointment at 10:00AM on Wednesday."); Email.email("alexmbblogger@gmail.com", "Appointment Requested", "User with email " + star + " has requested an appointment at 10:00AM on Wednesday.");
12 : 00pm
Ok, an appointment has been made for you at 12:00PM on Wednesday. Please type your email so we can send you a confirmation email.
Pattern("*")
Ok, attempting to send the confirmation email now.
think: Email.email(star, "Appointment Requested", "A reminder that you have requested an appointment at 12:00PM on Wednesday."); Email.email("alexmbblogger@gmail.com", "Appointment Requested", "User with email " + star + " has requested an appointment at 12:00PM on Wednesday.");
2 : 00pm
Ok, an appointment has been made for you at 2:00PM on Wednesday. Please enter your email so we can send you a confirmation email.
Pattern("*")
Ok, attempting to send the email.
think: Email.email(star, "Appointment Requested", "A reminder that you have requested an appointment at 2:00PM on Wednesday."); Email.email("alexmbblogger@gmail.com", "Appointment Requested", "User with email " + star + " has requested an appointment at 2:00PM on Wednesday.");
thursday
"What time are you available at?
"
10 : 00am
Ok, an appointment has been made for you at 10:00AM on Thursday. Please type your email so we can send you a confirmation email.
Pattern("*")
Ok, attempting to send the confirmation email now.
think: Email.email(star, "Appointment Requested", "A reminder that you have requested an appointment at 10:00AM on Thursday."); Email.email("alexmbblogger@gmail.com", "Appointment Requested", "User with email " + star + " has requested an appointment at 10:00AM on Thursday.");
12 : 00pm
Ok, an appointment has been made for you at 12:00PM on Thursday. Please type your email so we can send you a confirmation email.
Pattern("*")
Ok, attempting to send the confirmation email now.
think: Email.email(star, "Appointment Requested", "A reminder that you have requested an appointment at 12:00PM on Thursday."); Email.email("alexmbblogger@gmail.com", "Appointment Requested", "User with email " + star + " has requested an appointment at 12:00PM on Thursday.");
2 : 00pm
Ok, an appointment has been made for you at 2:00PM on Thursday. Please type your email so we can send you a confirmation email.
Pattern("*")
Ok, attempting to send the confirmation email now.
think: Email.email(star, "Appointment Requested", "A reminder that you have requested an appointment at 2:00PM on Thursday."); Email.email("alexmbblogger@gmail.com", "Appointment Requested", "User with email " + star + " has requested an appointment at 2:00PM on Thursday.");
friday
"What time are you available at?
"
10 : 00am
Ok, an appointment has been made for you at 10:00AM on Friday. Please type your email so we can send you a confirmation email.
Pattern("*")
Ok, attempting to send the confirmation email now.
think: Email.email(star, "Appointment Requested", "A reminder that you have requested an appointment at 10:00AM on Friday."); Email.email("alexmbblogger@gmail.com", "Appointment Requested", "User with email " + star + " has requested an appointment at 10:00AM on Friday.");
12 : 00pm
Ok, an appointment has been made for you at 12:00PM on Friday. Please type your email so we can send you a confirmation email.
Pattern("*")
Ok, attempting to send the confirmation email now.
think: Email.email(star, "Appointment Requested", "A reminder that you have requested an appointment at 12:00PM on Friday."); Email.email("alexmbblogger@gmail.com", "Appointment Requested", "User with email " + star + " has requested an appointment at 12:00PM on Friday.");
2 : 00pm
Ok, an appointment has been made for you at 2:00PM on Friday. Please type your email so we can send you a confirmation email.
Pattern("*")
Ok, attempting to send the confirmation email now.
think: Email.email(star, "Appointment Requested", "A reminder that you have requested an appointment at 2:00PM on Friday."); Email.email("alexmbblogger@gmail.com", "Appointment Requested", "User with email " + star + " has requested an appointment at 2:00PM on Friday.");
saturday
"Sorry, we are not open on saturdays. Our hours are:
Monday 9AM - 9PM
Tuesday 9AM - 9PM
Wednesday 9AM - 9PM
Thursday 9AM - 9PM
Friday 9AM - 9PM
Saturday CLOSED
Sunday CLOSED
"
sunday
"Sorry, we are not open on sundays. Our hours are:
Monday 9AM - 9PM
Tuesday 9AM - 9PM
Wednesday 9AM - 9PM
Thursday 9AM - 9PM
Friday 9AM - 9PM
Saturday CLOSED
Sunday CLOSED
"
where the branch is located
The branch is located at ADDRESS.
keywords: where