greeting: "Hello I am the virtual assistant assigned to this bank. You can ask for help with services such as:

" default: "Sorry, I don't understand that. You can ask me for help with services such as:

" general information about this branch "This bank is called BANK. It is located in CITY, COUNTRY. 

" keywords: general guided account information "What would you like to ask me about?

" keywords: guided what type of account is best for me "Sure, we can figure that out. Firstly, are you currently a student?

" keywords: type yes "Ok, are you currently making more than $10,000 per year?

" yes "Ok, since you are a student and are making a significant amount of money, a savings account is recommended, and since you are a student you will not have to pay any associated fees. If you want to open an account, I can assist with that.

" no "Ok, since you are a student and are not making a significant amount of money, a basic account is recommended. You will not have to pay any associated fees due to your status as a student. If you would like to open an account, I can assist with that.

" no "Are you currently working full-time?

" yes "Ok, since you are working full time a savings account is recommended. This account comes with a monthly fee of $3.90. If you would like to open an account, I can assist with that.

" no "Ok, since you are not working full time a basic account is recommended. This account comes with a monthly fee of $2.90. If you would like to open an account, I can assist with that.

" what are the interest rates for each account "The interest rates for each account type are as follows:

" keywords: interest are there any fees associated with certain accounts "Yes, the fees for each account type are as follows:

" keywords: fees hours of business "Our hours are:

" keywords: hours opening an account "Sure, we can help you with opening an account. What type of account are you looking to make?

" keywords: opening basic Ok, to see if you qualify for a basic account, please enter your name. Pattern("*") Ok, now please enter your date of birth. Pattern("*") "Ok, you qualify for a basic account. Please book an appointment and our experts will guide you in the process.

 " savings Ok, to see if you qualify for a savings account, please enter your name. Pattern("*") Ok, now please enter your date of birth. Pattern("*") "Do you currently have an account open with another bank?

" yes Sorry, you cannot create a savings account here. no "You are qualified to create a savings account at this bank. Please book an appointment and our experts will guide you through the process.

" high interest Ok, to see if you qualify for a high savings account, please enter your name. Pattern("*") Ok, now please enter your date of birth. Pattern("*") "Do you currently have an income of over $30,000?

" yes "You are qualified to create a High Interest account at this bank. Please book an appointment and our experts will guide you through the process.

" no Sorry, you are not qualified to create a High Interest account at this bank. closing an account "To close an account, please book an appointment with an affiliate at our local bank.

" keywords: closing no Ok. If you need help with any other service, just ask. booking an appointment "What day of the week would you prefer to have an appointment on?

" keywords: appointment monday "What time are you available at?

" 10 : 00am Ok, an appointment has been made for you at 10:00AM on Monday. Please type your email address so we can send you a confirmation email. Pattern("*") Ok, attempting to send the confirmation email now. think: Email.email(star, "Appointment Requested", "A reminder that you have requested an appointment at 10:00AM on Monday."); Email.email("alexmbblogger@gmail.com", "Appointment Requested", "User with email " + star + " has requested an appointment at 10:00AM on Monday."); 12 : 00pm Ok, an appointment has been made for you at 12:00PM on Monday. Please type your email address so we can send you a confirmation email. Pattern("*") Ok, attempting to send the confirmation email. think: Email.email(star, "Appointment Requested", "A reminder that you have requested an appointment at 12:00PM on Monday."); Email.email("alexmbblogger@gmail.com", "Appointment Requested", "User with email " + star + " has requested an appointment at 12:00PM on Monday."); 2 : 00pm Ok, an appointment has been made for you at 2:00PM on Monday. Please type your email so we can send you a confirmation email. Pattern("*") Ok, attempting to send the confirmation email now. think: Email.email(star, "Appointment Requested", "A reminder that you have requested an appointment at 2:00PM on Monday."); Email.email("alexmbblogger@gmail.com", "Appointment Requested", "User with email " + star + " has requested an appointment at 2:00PM on Monday."); tuesday "What time are you available at?

" 10 : 00am Ok, an appointment has been made for you at 10:00AM on Tuesday. Please type your email so we can send you a confirmation email. Pattern("*") Ok, attempting to send the confirmation email now. think: Email.email(star, "Appointment Requested", "A reminder that you have requested an appointment at 10:00AM on Tuesday."); Email.email("alexmbblogger@gmail.com", "Appointment Requested", "User with email " + star + " has requested an appointment at 10:00AM on Tuesday."); 12 : 00pm Ok, an appointment has been made for you at 12:00PM on Tuesday. Please type your email so we can send you a confirmation email. Pattern("*") Ok, attempting to send the confirmation email now. think: Email.email(star, "Appointment Requested", "A reminder that you have requested an appointment at 12:00PM on Tuesday."); Email.email("alexmbblogger@gmail.com", "Appointment Requested", "User with email " + star + " has requested an appointment at 12:00PM on Tuesday."); 2 : 00pm Ok, an appointment has been made for you at 2:00PM on Tuesday. Please type your email so we can send you a confirmation email. Pattern("*") Ok, attempting to send the confirmation email now. think: Email.email(star, "Appointment Requested", "A reminder that you have requested an appointment at 2:00PM on Tuesday."); Email.email("alexmbblogger@gmail.com", "Appointment Requested", "User with email " + star + " has requested an appointment at 2:00PM on Tuesday."); wednesday "What time are you available at?

" 10 : 00am Ok, an appointment has been made for you at 10:00AM on Wednesday. Please type your email so we can send you a confirmation email.  Pattern("*") Ok, attempting to send the confirmation email now. think: Email.email(star, "Appointment Requested", "A reminder that you have requested an appointment at 10:00AM on Wednesday."); Email.email("alexmbblogger@gmail.com", "Appointment Requested", "User with email " + star + " has requested an appointment at 10:00AM on Wednesday."); 12 : 00pm Ok, an appointment has been made for you at 12:00PM on Wednesday. Please type your email so we can send you a confirmation email. Pattern("*") Ok, attempting to send the confirmation email now. think: Email.email(star, "Appointment Requested", "A reminder that you have requested an appointment at 12:00PM on Wednesday."); Email.email("alexmbblogger@gmail.com", "Appointment Requested", "User with email " + star + " has requested an appointment at 12:00PM on Wednesday."); 2 : 00pm Ok, an appointment has been made for you at 2:00PM on Wednesday. Please enter your email so we can send you a confirmation email. Pattern("*") Ok, attempting to send the email. think: Email.email(star, "Appointment Requested", "A reminder that you have requested an appointment at 2:00PM on Wednesday."); Email.email("alexmbblogger@gmail.com", "Appointment Requested", "User with email " + star + " has requested an appointment at 2:00PM on Wednesday."); thursday "What time are you available at?

" 10 : 00am Ok, an appointment has been made for you at 10:00AM on Thursday. Please type your email so we can send you a confirmation email. Pattern("*") Ok, attempting to send the confirmation email now. think: Email.email(star, "Appointment Requested", "A reminder that you have requested an appointment at 10:00AM on Thursday."); Email.email("alexmbblogger@gmail.com", "Appointment Requested", "User with email " + star + " has requested an appointment at 10:00AM on Thursday."); 12 : 00pm Ok, an appointment has been made for you at 12:00PM on Thursday. Please type your email so we can send you a confirmation email. Pattern("*") Ok, attempting to send the confirmation email now. think: Email.email(star, "Appointment Requested", "A reminder that you have requested an appointment at 12:00PM on Thursday."); Email.email("alexmbblogger@gmail.com", "Appointment Requested", "User with email " + star + " has requested an appointment at 12:00PM on Thursday."); 2 : 00pm Ok, an appointment has been made for you at 2:00PM on Thursday. Please type your email so we can send you a confirmation email. Pattern("*") Ok, attempting to send the confirmation email now. think: Email.email(star, "Appointment Requested", "A reminder that you have requested an appointment at 2:00PM on Thursday."); Email.email("alexmbblogger@gmail.com", "Appointment Requested", "User with email " + star + " has requested an appointment at 2:00PM on Thursday."); friday "What time are you available at?

" 10 : 00am Ok, an appointment has been made for you at 10:00AM on Friday. Please type your email so we can send you a confirmation email. Pattern("*") Ok, attempting to send the confirmation email now. think: Email.email(star, "Appointment Requested", "A reminder that you have requested an appointment at 10:00AM on Friday."); Email.email("alexmbblogger@gmail.com", "Appointment Requested", "User with email " + star + " has requested an appointment at 10:00AM on Friday."); 12 : 00pm Ok, an appointment has been made for you at 12:00PM on Friday. Please type your email so we can send you a confirmation email. Pattern("*") Ok, attempting to send the confirmation email now. think: Email.email(star, "Appointment Requested", "A reminder that you have requested an appointment at 12:00PM on Friday."); Email.email("alexmbblogger@gmail.com", "Appointment Requested", "User with email " + star + " has requested an appointment at 12:00PM on Friday."); 2 : 00pm Ok, an appointment has been made for you at 2:00PM on Friday. Please type your email so we can send you a confirmation email. Pattern("*") Ok, attempting to send the confirmation email now. think: Email.email(star, "Appointment Requested", "A reminder that you have requested an appointment at 2:00PM on Friday."); Email.email("alexmbblogger@gmail.com", "Appointment Requested", "User with email " + star + " has requested an appointment at 2:00PM on Friday."); saturday "Sorry, we are not open on saturdays. Our hours are:

" sunday "Sorry, we are not open on sundays. Our hours are:

" where the branch is located The branch is located at ADDRESS. keywords: where